Diagnose
Recovery success depends on the damage. We evaluate the device first and explain the available options before proceeding.
Files & storage · Serving Manhattan and Brooklyn
Data Recovery
When the device matters less than the files, we focus the diagnosis on the safest practical recovery path.
Serving Manhattan and Brooklyn
Visit an office or arrange white-glove pickup and return in either service zone.
Symptoms we handle
Start with the symptom.
You do not need to know the exact repair. Tell us what the device is doing and we'll diagnose from there.
- Computer will not boot
- Drive is not recognized
- Deleted or inaccessible files
- Liquid-damaged computer
- Failed SSD or hard drive
- Data transfer to a new device
Approve
You receive the repair path, timing and pricing before work moves forward.
Repair
The device is repaired, tested and returned with applicable warranty terms explained.
The fastest way to reach us
Call and talk to a technician.
Tell us the device and what went wrong. We can usually give you the fastest next step and often a rough expectation right on the phone.
Prefer to message?
Ask about your data recovery.
Calling (718) 697-1812 is fastest. If you cannot call, include the exact model and issue here, then send every detail by text, email, or WhatsApp.
No work begins without approval.