Privacy policy

Last updated: September 29, 2026

Information you provide

When you contact Kaos Computing, you may provide your name, phone number, email address, device details, repair symptoms, service preference and other information you choose to share. The repair request form prepares a message for you to send through SMS, email or WhatsApp; the website does not silently submit that form to a separate database.

How information is used

We use the information you send to answer questions, diagnose and coordinate repairs, provide estimates, arrange pickup when available, communicate about your service and maintain business records.

Third-party services

Links and actions may open services such as WhatsApp, SMS, email, Google Maps or Google Search. Those services process information under their own privacy policies. Website hosting and basic performance or security services may process technical information such as IP address, browser type and request logs.

Analytics

We may use Google Analytics, Google Tag Manager and Cloudflare Web Analytics to understand visits and measure actions such as clicks to call, text, request directions or start a repair enquiry. We do not send the name, contact information, device details or repair description entered in the repair form to analytics tools. Analytics providers may process technical and usage information under their own policies and available consent or browser controls.

Data sharing

We do not sell personal information. Information may be shared with service providers when reasonably necessary to operate the website or provide an approved repair, or when required by law.

Your choices

You can choose which contact channel to use and can ask us to update or delete information that is not required for legal, accounting, warranty or security purposes.

Contact

Questions about this policy can be sent to tareek@kaos-computing.com or discussed by phone at (718) 697-1812.