What is Kaos Computing?Kaos Computing is a professional device repair shop located at 401 Park Ave in Midtown Manhattan, New York. We specialize in board-level and logic board repair for MacBooks, iPhones, iPads, Samsung phones, PCs, laptops, PS5, Xbox, and other devices. With 500+ five-star Google reviews, we are one of NYC's most trusted independent repair shops.

Where is Kaos Computing located?We are located at 401 Park Ave, New York, NY 10016 in Midtown Manhattan, steps from the 6 train and minutes from Grand Central Terminal.

What are your hours?We are open Monday through Friday 10am–7pm and Saturday 10am–5pm. Walk-ins are welcome.

How do I get to Kaos Computing?Take the 6 train to 28th Street. We are located at 401 Park Ave between 28th and 29th Street. Get directions on Google Maps.

What is your phone number?Call or text us at (718) 697-1812. Texting is the fastest way to reach us.

Do you offer free diagnostics?Yes in most cases. Kaos Computing offers free diagnostics on all devices including iPhones, MacBooks, iPads, Samsung phones, PCs, laptops, and game consoles. You will know exactly what is wrong and how much it costs before we start any repair.

How many five-star reviews do you have?Kaos Computing has 500+ five-star Google reviews and counting, making us one of the most reviewed independent repair shops in New York City.

Do you repair MacBooks?Yes. Kaos Computing repairs all MacBook models including MacBook Pro 13, 14, 15, and 16 inch and MacBook Air 13 and 15 inch. Services include screen repair, keyboard replacement, battery replacement, charging port repair, and logic board repair.

What is logic board repair?Logic board repair is board-level, component-level repair of the main circuit board inside a MacBook. Instead of replacing the entire board — which can cost $600–$1,200 — we identify and repair the specific failed component using microsoldering. This saves customers hundreds of dollars and is our specialty at Kaos Computing.

Can you fix a MacBook that won't turn on?Yes. A MacBook that won't power on is one of the most common repairs we do. It is usually caused by a failed power management circuit, liquid damage, or a failed component on the logic board. Bring it in for a free diagnostic.

Do you fix MacBook liquid damage?Yes. Kaos Computing specializes in MacBook liquid damage and water damage repair. Our process includes full board-level diagnostics, ultrasonic cleaning, and component-level microsoldering. We fix MacBooks that Apple Store and other shops have given up on. Bring it in even if another shop said it is not repairable.

How much does MacBook repair cost?MacBook repair pricing depends on the model and the issue. Screen replacements, keyboard repairs, and battery replacements are straightforward and competitively priced. Logic board and liquid damage repairs are quoted after a free diagnostic. We are significantly cheaper than the Apple Store on most repairs. Call or text (718) 697-1812 for a quote.

How long does MacBook repair take?Most MacBook repairs are completed same-day or next-day. Logic board and liquid damage repairs may take 2–3 days depending on the extent of the damage. We will give you an accurate time estimate after the free diagnostic.

Do you repair MacBook screens?Yes. We replace MacBook LCD and Retina displays for all MacBook Pro and MacBook Air models. Same-day service is available on most screen repairs.

Is it worth repairing a MacBook instead of buying a new one?In most cases yes — especially if the issue is a cracked screen, dead battery, or liquid damage. Repairing is significantly cheaper than buying a new MacBook. Our free diagnostic will tell you exactly what is wrong and whether repair makes financial sense for your specific situation.

Are you cheaper than the Apple Store for MacBook repair?Yes. Kaos Computing is significantly cheaper than Apple Store pricing on MacBook screen repair, battery replacement, keyboard repair, and logic board repair. We also offer free diagnostics — the Apple Store charges for diagnostics in many cases.

Do you repair iPhones?Yes. Kaos Computing repairs all iPhone models including iPhone 16, 15, 14, 13, 12, 11, XR, XS, X and older. Services include screen repair, battery replacement, charging port repair, camera repair, and liquid damage repair.

How much does iPhone screen repair cost in NYC?iPhone screen repair pricing depends on the model. We offer the most competitive pricing in Midtown Manhattan with same-day turnaround. Call or text (718) 697-1812 for a specific quote on your model.

How long does iPhone screen repair take?Most iPhone screen repairs are completed within 1–2 hours same day.

Do you fix water damaged iPhones?Yes. Kaos Computing repairs water and liquid damaged iPhones for all models. We perform board-level diagnostics and microsoldering repair. Bring it in as soon as possible — the sooner you bring in a water damaged phone the better the chances of recovery.

Do you replace iPhone batteries?Yes. We offer fast iPhone battery replacement for all models including iPhone 16, 15, 14, 13, 12, 11, XR, XS and older. Same-day service available.

Is Kaos Computing cheaper than the Apple Store for iPhone repair?Yes. Kaos Computing offers better pricing than the Apple Store for iPhone screen repair and battery replacement with faster turnaround and free diagnostics.

Do you repair Samsung phones?Yes. Kaos Computing repairs all Samsung Galaxy models including S25, S24, S23, S22, S21, S20, A series, and Note series. Services include screen repair, battery replacement, charging port repair, and water damage repair.

Do you fix Samsung water damage?Yes. We perform board-level diagnostics and component-level repair on water and liquid damaged Samsung phones.

How long does Samsung screen repair take?Most Samsung screen repairs are completed same-day within 1–2 hours.

Do you repair iPads?Yes. Kaos Computing repairs all iPad models including iPad Pro, iPad Air, iPad Mini, and standard iPad. Services include screen repair, battery replacement, charging port repair, and water damage repair.

How much does iPad screen repair cost?iPad screen repair pricing depends on the model. Call or text (718) 697-1812 for a specific quote.

Do you repair PCs and laptops?Yes. Kaos Computing repairs all Windows laptops and desktop PCs including Dell, HP, Lenovo, ASUS, Acer, Alienware, MSI, and custom-built PCs. Services include screen repair, keyboard replacement, battery replacement, motherboard repair, virus removal, SSD upgrades, and RAM upgrades.

Can you fix a PC that won't turn on?Yes. A PC or laptop that won't power on is usually caused by a failed power supply, motherboard fault, or component failure. We offer free diagnostics on all PCs and laptops.

Do you remove viruses and malware?Yes. Kaos Computing offers full virus removal, malware removal, ransomware cleanup, and security optimization for PCs and laptops.

Do you do SSD and RAM upgrades?Yes. We install SSDs and RAM upgrades for laptops and desktops. An SSD upgrade is one of the best ways to speed up an old computer and we can have it done same-day in most cases.

Do you fix laptop screens?Yes. We replace laptop LCD screens for all brands including Dell XPS, HP Spectre, Lenovo ThinkPad, ASUS, Acer, Alienware, and more.

Do you repair PS5 consoles?Yes. Kaos Computing repairs PlayStation 5 consoles including overheating, HDMI port repair, disc drive repair, fan replacement, thermal paste replacement, and motherboard repair.

How much does PS5 repair cost?PS5 thermal paste replacement starts at $160 and fan replacement starts at $140 — both cheaper than Sony and uBreakiFix. Free diagnostics on all PS5 repairs. Call or text (718) 697-1812 for a quote.

Why is my PS5 overheating?PS5 overheating is usually caused by dust buildup in the vents, dried thermal paste, a failing fan, or poor ventilation in your setup. Kaos Computing offers PS5 overheating repair starting at $160 — cheaper than Sony's $240+ service fee.

Do you fix PS5 HDMI ports?Yes. PS5 HDMI port replacement is one of our most common console repairs. If your PS5 shows no signal or no display, bring it in for a free diagnostic.

Do you repair Xbox?Yes. Kaos Computing repairs Xbox Series X, Xbox Series S, and Xbox One including HDMI port repair, overheating, disc drive repair, and motherboard repair.

Do you repair Nintendo Switch?Yes. We repair Nintendo Switch including screen repair, charging port repair, Joy-Con drift repair, and motherboard repair.

Is Kaos Computing cheaper than uBreakiFix for PS5 repair?Yes. PS5 thermal paste replacement at Kaos Computing starts at $160 vs $200 at uBreakiFix. PS5 fan replacement starts at $140 vs $180 at uBreakiFix. Free diagnostics included.

Do you do data recovery?Yes. Kaos Computing offers professional data recovery from failed hard drives, SSDs, iPhones, MacBooks, and PCs. Call or text (718) 697-1812 to discuss your situation before bringing the device in.

Can you recover data from a water damaged MacBook?In many cases yes. Bring the device in as soon as possible — do not attempt to power it on as this can cause further damage. Our board-level diagnostics will assess the extent of the damage and recovery options.

Do you offer a warranty on repairs?Yes. Kaos Computing offers a warranty on parts and labor for all repairs. Ask about warranty terms when you drop off your device.

Do you use OEM or aftermarket parts?We use high-quality parts for all repairs. We will always discuss parts options with you before starting any repair so you can make an informed decision.

Do I need an appointment?No. Walk-ins are welcome at Kaos Computing. However if you want to guarantee a specific time slot you can call or text ahead at (718) 697-1812.

What is the best way to contact Kaos Computing?Texting (718) 697-1812 is the fastest way to reach us. You can also call the same number or visit us in person at 401 Park Ave, New York, NY 10016.

Are you near Grand Central?Yes. Kaos Computing at 401 Park Ave is minutes from Grand Central Terminal. Take the 6 train to 28th Street. Get directions.

Why choose Kaos Computing over a big chain repair shop?Kaos Computing offers board-level repair that chain shops like uBreakiFix cannot do. We fix devices that other shops give up on. We have 500+ five-star Google reviews, free diagnostics, same-day turnaround on most repairs, and significantly better pricing than the Apple Store and franchise repair shops. We are locally owned and every repair is handled by an expert technician — not a franchise employee following a script.

We accept cash, credit cards, and debit cards. We also offer financing options for customers who need to spread out the cost of their repairs.

We accept cash, credit cards, and debit cards. We also offer financing options for customers who need to spread out the cost of their repairs.

Yes, we offer trade-in services for customers who are looking to upgrade their mobile phones. Contact us for more information on the devices we accept and the trade-in value.